Help Centre

Frequently Asked Questions

Everything you need to know about planning and booking with VMF Holidays.

How do I book a trip with VMF Holidays?

Tell us where and when you'd like to travel — through the enquiry form, the Trip Builder, or WhatsApp. We send a personalised quote with a full cost breakdown. Once you approve it, we confirm your bookings and share the payment details. There's no online checkout — you pay us directly by bank transfer or UPI.

Do you charge any booking or service fees?

No hidden fees. Every quote is itemised so you can see exactly what you're paying for — no surprise markups and no pressure to commit.

Are your packages fixed, or can I customise them?

Everything is tailor-made. Use our Trip Builder or simply tell us your dates, budget and interests, and we build the itinerary around you.

Do you handle both domestic and international trips?

Yes — across India and worldwide, including the Maldives, Dubai, Thailand, Bali, Vietnam, Singapore and Georgia.

Do you help with visas?

Yes. We assist with visa guidance and documentation for destinations that require it, such as Dubai, Thailand and Vietnam.

How quickly will you respond to my enquiry?

Within 24 hours, and usually much sooner. Messaging us on WhatsApp is the fastest way to reach our team.

How do payments work?

After you approve your quote, you pay us directly (bank transfer or UPI) — typically a deposit to confirm your trip and the balance before you travel. The exact schedule is set out in your quote.

What is the VMF Travellers Club?

It's our free referral program. Refer friends and you both earn VMF travel credit that's redeemable against future bookings. You can join free from the Travellers Club page.

What is your cancellation policy?

It depends on the hotels, airlines and suppliers in your package. We explain the cancellation terms clearly in your quote before you confirm anything.

Where are you based?

Our head office is in Nagoa, Bardez, Goa, with a branch in Mangalore. We plan trips for travellers across India and beyond.

Still have a question?

Our team replies within 24 hours — usually much sooner.